Returns & Exchanges

Each piece of jewellery is handcrafted with care and undergoes strict quality checks before shipping. However, if you're not fully satisfied with your purchase, we're here to help.

Eligibility

  • The item is unused, unworn, and in its original packaging
  • A return request is made within 7 days of receiving your order

Return Process

1

Contact Us

Email us at [email protected] with your order number and reason for return.

2

Approval

Once your return is approved, you'll receive instructions and a return shipping address.

3

Ship Back

Please ensure the jewellery is securely packaged.

4

Refund or Exchange

Once we receive and inspect the item, we'll process your refund or exchange within 5–7 business days.

Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos. We'll replace it or issue a full refund at no additional cost.

Refund Method

Refunds will be issued to your original payment method. Depending on your bank, it may take up to 7–10 business days for the amount to reflect.

Need Help?

Our support team is always happy to assist!

📩 Email: [email protected]

💬 Instagram DM: @vauriaofficial